Published: September 2016

A checklist for organizations dealing with data breaches

Consumer Federation of America (CFA) has released a new checklist to guide companies and organizations when considering using third-party identity theft monitoring services.

Every year, hundreds of organizations fall victim to data breaches that put their customers’ personal information at risk of identity fraud. In response to this growing problem, Consumer Federation of America (CFA) and its Identity Theft Service Best Practices Working Group have released a new checklist to guide companies and organizations when considering using third-party identity theft monitoring services to help victims recover from a data breach. The checklist answers questions like:

• Should the breached organization offer monitoring services, and should it do so before a breach occurs?

• How can the breached organization choose a reputable provider of these services?

• What monitoring service features should an organization look for to best help breach victims? Are the services offered 24/7? Are alerts sent quickly?

CFA provides tips on how to recover from a data breach and explains what credit monitoring and fraud resolution services could cover. For more information on the checklist and CFA’s recommendations, click here.

Consumer Action is a member of CFA’s Identity Theft Service Best Practices Working Group.

Lead Organization

Consumer Federation of America

Other Organizations

Call for Action | AllClear ID | Equifax Consumer Services | Experian (ProtectMyID) | Mari Frank, Esq. | EZShield Fraud Protection ID Experts | ID Watchdog | IDT 911 | Intersections Inc. | Kroll | Merchants Information Solutions | Privacy Rights Clearinghouse | Worldwide Benefit Services (IDTheft Assist) | Zander Identity Theft Services

More Information

consumerfed.org

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