Coalition Efforts

Consumer Action is working on these important issues along with other organizations. If you would like to know more about these issues, please see "More Information" at the end of each article.
 

Postings

Protect employees by ending forced arbitration in the workplace
Consumer Action joined advocates in calling on the leaders of the tech industry’s biggest companies, including Apple, Google and Facebook, to remove forced arbitration provisions in employee contracts and take the first steps toward creating a harassment- and discrimination-free environment. While forced arbitration provisions are now common in many types of consumer contracts, forcing an employee into arbitration is equally harmful because of its ability to silence systemic wrongdoing in the workplace.

Consumers must retain choice to opt-out of banks’ marketing schemes
Federal law currently requires big banks to alert consumers annually of their right to opt-out of the sharing of their personal information with third parties. Consumer groups are trying to stop a bill that would remove these protections and expose consumers to rampant unwanted marketing, stolen personal data and more.

Credit unions must follow robocall/text consent laws
When a national credit union association asked for an exemption to gaining consent of credit union customers before sending unsolicited texts and robocalls, consumer advocates cried foul, asking the Federal Communications Commission to deny the exemption request.

Consumers deserve more control over their credit reports
Consumer, civil rights and advocacy groups wrote to members of Congress to express opposition to the Credit Access and Inclusion Act (HR 435). This legislation, if enacted, would reduce consumers’ control over their own data by preempting state and federal privacy protections, damage the credit scores of millions of consumers with a disproportionate impact on African Americans, and conflict with long-standing state utility regulatory consumer protections.

Bill would damage credit scores of million of consumers
Consumer Action joined the National Consumer Law Center and other organizations in opposition to HR 435—legislation that would reduce consumers’ control over their own data by preempting state and federal privacy protections, damage the credit scores of millions of consumers with a disproportionate impact on African Americans, and conflict with long-standing state utility regulatory consumer protections.

Who, or what, is spying on you at home?
Consumer Action and a coalition of leading consumer groups have asked the Consumer Product Safety Commission to recall the Google Home Mini "smart speaker." The touchpad on the Google device is permanently set to "on" so that it records all conversations without a consumer's knowledge or consent.

Advocates call on Congress do more for victims of Equifax breach
The Equifax data breach is prompting advocates to call on Congress for better protection of consumers' sensitive financial information. Not only should free credit freeze legislation be implemented immediately, but Congress should also resist the financial and banking industries attempts to pass legislation that preempts stronger state laws in matters that relate to consumers’ data security and privacy.

Caller ID authentication provides protection against illegal and unwanted calls
The Federal Communications Commission (FCC) acknowledges that consumers get an unacceptably high volume of calls that can annoy or defraud. One particularly disturbing category is spoofed robocalls where the caller ID is a fake, hiding the caller's true identity. Consumer advocates applaud the FCC’s rollout of proposed new rules that aim to stop spoof calls and believe implementing caller ID authentication will aid the agency's attempt to curb robocall scams.

Consumer groups call on House to oppose pyramid scheme promotion amendment
A broad coalition of consumer advocacy organizations is calling on the House of Representatives to oppose efforts to weaken the Federal Trade Commission’s ability to protect consumers from fraudulent pyramid schemes. An amendment offered by Congressman John Moolenaar (R-MI) was added to the House Financial Services and General Government Appropriations bill, which would eliminate long-standing requirements that direct selling companies establish a viable retail business instead of relying on a churning base of new recruits.

Consumer/privacy groups weigh in on 2017 privacy bills
Privacy and consumer rights groups comment on broadband and internet privacy bills recently introduced in the Senate and House.

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