Content

Our Events 

• Navigating children’s and teens’ mental health, privacy in pandemic (Jan 05, 2021)
  Speakers included Jamie D. Aten, Ph.D., founder and executive director of the Humanitarian Disaster Institute (and author of such articles as “}
• Protecting yourself from cons in the age of COVID (Aug 05, 2020)
  A recent Consumer Action “Coping with COVID-19” webinar explained that fraud can impact your pocketbook and your health. As the Federal Drug Administration (FDA)}
• Consumer Action to host financial technology (FinTech) trainings (Feb 05, 2020)
  Consumer Action will host two in-person trainings—one on Feb. 5 in Los Angeles and the other on Feb. 19 in Washington, D.C.—along with two webinars…}

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Training Tools 

• Resources for Learning About Scams (Dec 08, 2021)
  Consumer Action created this resource sheet to help community educators get valuable information to consumers. The two-page resource sheet compiles publications related to scams and…}
• After a Disaster: ID Theft, Scams and Insurance (Presentation) (Mar 17, 2021)
  In this presentation, Consumer Action's Linda Williams explains common scams and problems encountered by consumers who have been affected by a disaster. Tips and resources…}
• Using FinTech to manage money? You need to watch this (Dec 05, 2020)
  “The pandemic has forced community groups to pivot and offer their clients financial education in virtual settings,” said Consumer Action’s director of strategic partnerships, Audrey…}

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Our Network 

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Best Practices 

• Protecting privacy in an era of smart police (Feb 05, 2015)
  The evolution of surveillance technology has changed the landscape of how police, emergency services and governments do business. The collection of massive amounts of…}
• Preparation and practice makes perfect (Jul 01, 2007)
  There are two secrets to making a good presentation: preparation and practice. Take the time to prepare properly and your chances of success will increase…}
• Lead without taking the reins (Apr 01, 2007)
  Facilitation is a way of providing leadership without taking the reins. As a facilitator, your job is to get others to assume responsibility and to…}

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Recommended Training Tools 

• Living Life Online (FTC resource) (Jan 19, 2012)
  More and more people are using smartphones and mobile broadband. The Federal Trade Commission's "Living Life Online" has free content and ideas to share with…}
• Avoid ID Theft Training Kit (Nov 19, 2008)
  The FTC has created an "interactive toolkit" for advocates to plan and host "Protect Your Identity" events. Click…}

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Videos & Webinars 

• How Inaccurate Private Data Leads to Loss of SSI Benefits: What advocates should know (Nov 04, 2021)
  The Social Security Administration (SSA) uses a private database from LexisNexis called Accurint for Government to find beneficiaries who own unreported non-home real estate and…}
• After a Disaster: ID Theft, Scams and Insurance (Presentation) (Mar 17, 2021)
  In this presentation, Consumer Action's Linda Williams explains common scams and problems encountered by consumers who have been affected by a disaster. Tips and resources…}
• Consumer Action YouTube Channel (Apr 17, 2017)
  The Consumer Action YouTube Channel features short educational videos and webinars on topics including small business insurance, identity theft, managing money and more.}

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