Outreach & Training
Consumer Action’s multilingual and multicultural community outreach managers work to empower individual consumers and community educators nationwide through free, unbiased, rights-focused consumer literacy information and training. Aware that the best way to reach vulnerable consumer populations is to work with trusted community entities, Consumer Action’s outreach staff leverages our national network of nearly 7,000 community-based organizations—the largest and most diverse of its kind—by providing information and tools to enable them to educate and advocate… Read More »
Training Tools
The following tools, games, and activities can be used by organizations for trainings and workshops.
- Resources for Learning About Scams (Dec 08, 2021)
Consumer Action created this resource sheet to help community educators get valuable information to consumers. The two-page resource sheet compiles… - After a Disaster: ID Theft, Scams and Insurance (Presentation) (Mar 17, 2021)
In this presentation, Consumer Action's Linda Williams explains common scams and problems encountered by consumers who have been affected by… - Using FinTech to manage money? You need to watch this (Dec 05, 2020)
“The pandemic has forced community groups to pivot and offer their clients financial education in virtual settings,” said Consumer Action’s… - Protect Yourself Against Common Financial Scams (Sep 21, 2020)
Capital One created educational videos English, Spanish, Mandarin, Korean and Vietnamese to highlight some of… - Teaching Adults: Making Your Training Stick (PowerPoint Slides) (Feb 22, 2018)
Adults learn differently. Consumer Action's PowerPoint slide presentation is free for use by those facilitating adult financial literacy training sessions.… - Consumer Action YouTube Channel (Apr 17, 2017)
The Consumer Action YouTube Channel features short educational videos and webinars on topics including small business insurance, identity theft, managing… - FTC 'OnGuard Online' digital resources (Apr 17, 2017)
You can find many excellent short videos at OnGuard Online.gov, a site designed and run by the Federal Trade… - Bilingual activity for workshops on online privacy (Feb 24, 2016)
This Spanish/English bilingual version of the “Are you cyber savvy?” classroom exercise includes the Spanish version of the activity… - Identity Theft and Internet Safety Resource Sheet (Feb 09, 2016)
This Identity Theft and Internet Safety Resource Sheet includes links to resources from the Federal Trade Commission, Privacy Rights… - Easy-to-print ID theft fact sheets for your trainings (Jul 23, 2015)
These ID theft guides present a lot of information in a little package! You can download the fact sheets as… - Digital Dollars mobile/online banking lesson plan (Sep 19, 2011)
Your Digital Dollars - Lesson Plan and Class Activities, only… - ID Theft Quiz (Sep 27, 2007)
Developed by Consumer Action outreach and training staff, this game is a fun and interactive way to learn more about…
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